Law Enforcement Adopts Certified Capture and Archiving Technology

The new program is intended to speed up efficiency between agencies and improve collaboration.

NICE, a leading provider of both cloud and on-premises enterprise software solutions based on advanced analytics of structured and unstructured data, has announced, as part of its collaboration with Microsoft, that it is extending its certified Capture and Archiving Technology for Teams to law enforcement and criminal justice agencies to support their adoption of Teams for improved collaboration, flexible working and virtual hearings, reports Business Wire.

Using the NICE Capture and Archiving solution for Teams, police departments, prosecutors’ offices and courts can now capture and archive all interactions on the Teams platform, including voice, video, chat, and screen and document sharing, for the preservation of evidence and future review. The program automatically captures and archives all modalities of Teams communications – audio, video, screenshare, chat, and document sharing – to ensure they’re always available for evidentiary purposes or review. The solution also features a record-on-demand feature, enabling agencies to start/stop recording for users where full-time capture is unnecessary or prohibited.